Realsense SR300 issues with Facerig - Facerig

Homepage Forum Support FaceRIG Help & Troubleshooting Realsense SR300 issues with Facerig

This topic contains 1 reply, has 2 voices, and was last updated by  facerig 3 months ago.

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  • #76472

    Graham
    Participant

    Hi all!

    I have a SR300-spec camera which has been running the hand detection for some time, but recently, its been bugging out either on starting the Facerig program, or randomly during a stream.

    The dump text is as follows:

    STACK DUMP saved in
    C:\Program Files (x86)\Steam\steamapps\common\FaceRig\Bin\FaceRig_stack_2019-02-18_19-14-52.dmp

    EXCEPTION: Access violation while ‘reading from’ address 0x7df52fe8 at address 0x57847e4a
    SegGs=0x2b SegFs=0x53 SegEs=0x2b SegDs=0x2b
    Edi=0x24c5a5c8 Esi=0x24c5a5d8 Ebx=0x20f5f610
    Edx=0x7df52fd8 Ecx=0x20f5f610 Eax=0x7df52fd8
    Ebp=0x4909f068 Eip=0x57847e4a SegCs=0x23
    EFlags=0x10202 Esp=0x4909f034 SegSs=0x2b
    Dr0=0x0 Dr1=0x0 Dr2=0x0
    Dr3=0x0 Dr7=0x0 Dr7=0x0

    SymInit: Symbol-SearchPath: ‘C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\FACERIG\BIN\;.;C:\Program Files (x86)\Steam\steamapps\common\FaceRig;C:\Program Files (x86)\Steam\steamapps\common\FaceRig\Bin;C:\Windows;C:\Windows\system32;’, symOptions: 210, UserName: ‘Graham-Stream’
    DbgHelpPath: ‘C:\Program Files (x86)\Steam\DbgHelp.dll’
    DbgHelpVersion: ‘6.2.0’
    OS-Version: 6.2.9200 () 0x100-0x1

    —CallStack—
    57847E4A (libpxcface_idc): (filename not available): (function-name not available)
    578538A8 (libpxcface_idc): (filename not available): (function-name not available)
    01474532 (FaceRig): (filename not available): (function-name not available)
    01474417 (FaceRig): (filename not available): (function-name not available)
    01477458 (FaceRig): (filename not available): (function-name not available)
    01487212 (FaceRig): (filename not available): (function-name not available)
    015E439B (FaceRig): (filename not available): (function-name not available)
    5CD1C556 (MSVCR100): (filename not available): _endthreadex
    5CD1C600 (MSVCR100): (filename not available): _endthreadex
    74F88484 (KERNEL32): (filename not available): BaseThreadInitThunk
    771841C8 (ntdll): (filename not available): RtlAreBitsSet
    77184198 (ntdll): (filename not available): RtlAreBitsSet

    Have there been any changes to the way Facerig handles Realsense? It only seems to have happened in the last few weeks and its rather frustrating when trying to run longer streams!

    Regards,

    G

    #76474

    facerig
    Keymaster

    Hello, Graham, please also send us the VP.log of FaceRig via e-mail at info[at]facerig[dot]com so we can take a closer look at what’s happening. You can find the VP.log in Steam\steamapps\common\FaceRig (ideally, send it to us after the problem has occurred).

    Do not forget to mention your post so we know to whom the log belongs.

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